Gold and diamond rings from Lukfook
Luk Fook Holdings (International) Ltd has once again obtained two Hong Kong industry awards that recognise the jeweller’s commitment to excellence and top-quality customer service.
Lukfook brought home “Hong Kong Service Awards 2017 – Quality Living Category (Jewellery and Gold)” and the “Outstanding Award” in March.
Wong Wai Sheung, chairman and chief executive of the group, commented, “The group is honoured to receive the ‘Hong Kong Service Awards’ for 10 consecutive years and the ‘Outstanding Award’ this year, affirming our efforts in sincere customer services over the years. In the future, the group will adhere to the motto of ‘Exquisite Craftsmanship, Quality Services and Customer Orientation’ and endeavour to provide quality products and caring services for customers, so as to strengthen the group’s leading position in the international jewellery industry.”
Lukfook counts a number of industry accolades among its competitive advantages. In February, the jeweller was voted “Consumer Caring Company” by GS1 Hong Kong. Lukfook has been a recipient of the award for five consecutive years.
The Consumer Caring Scheme aims to recognise companies that demonstrate excellence in consumer care through effective use of technology and practice of consumer value-related strategies with an ultimate goal to lift the industry’s overall capability in delivering consumer products and services.